Effective Date: November 15, 2024
Welcome to Sticker Sparkles! By accessing and using our website and services, you agree to comply with the following Terms and Conditions. If you do not agree with these terms, please do not use our website.
1. Acceptance of Terms
By accessing and using the services on Sticker Sparkles, you agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, please refrain from using our website.
2. Use of Our Website
You may use the website for lawful purposes and in accordance with these Terms. You agree not to use the site for:
- Any fraudulent activities
- Sending or posting offensive or harmful content
- Violating any applicable laws or regulations
3. Products and Orders
- Custom Orders: All stickers are custom-made with your child’s name. Ensure that the details entered on the website are accurate before placing an order.
- Order Confirmation: After placing an order, you will receive an email confirming your purchase. If you do not receive this email, please contact us immediately.
- Payment: We accept payments securely via Razorpay. By purchasing, you agree to provide accurate payment details. We do not store your payment details on our servers.
4. Shipping and Delivery
- Processing Time: All orders are processed within 2 – 3 business days] business days. Custom orders may take longer, and shipping times will vary depending on your location.
- Shipping Charges: Shipping charges will be calculated during checkout based on your delivery address.
- Delivery Issues: We are not responsible for any delays or issues caused by the courier service or incorrect delivery details.
5. Return and Refund Policy
At Sticker Sparkles, your satisfaction is our top priority. If you’re not completely happy with your custom stickers, simply return them within 15 days of receiving your order for a full refund, whether the stickers are used or unused, provided they are in the original packaging. No questions asked!
To start the return process, email us at stickersparkles@gmail.com with your order number.
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Refunds:
Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days. -
Late or Missing Refunds:
If you haven’t received your refund yet:- First, check your bank account again.
- Then, contact your credit card company—it may take some time before your refund is officially posted.
- Next, contact your bank. There’s often some processing time before a refund is posted.
If you’ve done all of this and still haven’t received your refund, please contact us at stickersparkles@gmail.com.
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Exchanges:
We only replace items if the name or theme was printed incorrectly on our side. If you need to exchange your item for the same one, please send us an email at stickersparkles@gmail.com and send your item to:- Marutham Nagar, Saravanampatti, Coimbatore – 641035, India.
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Shipping Costs for Exchanges:
You will be responsible for paying for your own shipping costs for returning items for exchange. Shipping costs are non-refundable for exchanges. Depending on where you live, the time it may take for your exchanged product to reach you may vary. For your protection, we recommend using a trackable shipping service. We cannot guarantee that we will receive your returned item.
6. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
7. Intellectual Property
All content on this website, including images, logos, product designs, and text, are the property of Sticker Sparkles. You may not copy, reproduce, or use any part of this site without our permission.
8. Limitation of Liability
Sticker Sparkles is not liable for any damages arising from the use of our website or products, including indirect, incidental, or punitive damages.
9. Amendments
We reserve the right to update or modify these Terms and Conditions at any time. All changes will be posted on this page, and the Effective Date will be updated accordingly. Please review these terms regularly.
10. Governing Law
These terms are governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in [Your City], India.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: stickersparkles@gmail.com
- Address: Marutham Nagar, Saravanampatti, Coimbatore – 641035, India
By using our website and purchasing from us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.