Refund and Returns Policy

Overview

At Sticker Sparkles, your satisfaction is our top priority. If you’re not completely happy with your custom stickers, simply return them within 15 days for a full refund, whether they’re used or unused, it must also be in the original packaging.. No questions asked!

To start the return process, email us at support@stickersparkles.com with your order number.

No worries, just happy customers!

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if the name is printed wrong / printed wrong theme on our side only. If you need to exchange it for the same item, send us an email at stickersparkles@gmail.com and send your item to: {physical address}.

Shipping for Exchange Product

To exchange your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item for exchange. Shipping costs are non-refundable while exchanging.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Please consider using a trackable shipping service. We don’t guarantee that we will receive your returned item.